We are a team of experts united around one crucial aim: to resolve the global market’s problems with the help of technology. And we are happy to announce the opening Delivery Manager position in our company.
We are looking for a responsible proactive manager who will drive the PM department and ensure smooth project delivery on all stages. About you: * 8+ years of experience in project management in the field of software outsourcing/outstaffing industry * Experience in leadership positions such as Delivery Manager, Program Manager, or Head of PMO. * At least 2 years of experience managing a team of project managers. * Experience in building processes, rules, policies, and project management standards. * Experience in conducting presale activities. * Deep knowledge of project management principles and methodologies (PMBoK, Agile, Scrum, Kanban, Waterfall) and understanding of their practical application. * Excellent communication and organizational skills, leadership qualities, responsibility, and proactivity. * Advanced English proficiency (both spoken and written); fluent in Ukrainian * Nice to have: Project management certifications (PMP, Scrum Master, etc.)
Your future tasks: (don’t be afraid of such a long list — we are just trying to be as accurate as possible )
— Presale & Discovery: * Assigning Project Managers and Business Analysts responsible for conducting Presale and Discovery activities. * Overseeing the work of Project Managers and Business Analysts during Presale and Discovery phases. * Validating project estimates. * Participating in Presale activities when needed.
— Project Delivery: * Full ownership of the delivery process across all projects, including planning, coordination, quality control, and on-time delivery. * Establishing and monitoring project quality standards. * Handling and resolving project-related issues. * Managing project risks.
— Client Management: * Maintaining regular communication with clients and key project stakeholders. * Collecting feedback, monitoring client satisfaction, and ensuring continued cooperation. * Implementing communication and client interaction standards to ensure a high level of service.
— Team Management: * Hiring and onboarding Project Managers and Business Analysts. * Determining optimal workload for PMs and BAs, coordinating their activities, and efficiently allocating projects among the team. * Defining and tracking KPIs for Project Managers; conducting performance appraisals. * Providing mentorship, professional development, and upskilling opportunities for the PM team. * Mentoring Junior PMs and supporting new PMs during the onboarding process.
— Processes: * Developing, implementing, and continuously improving delivery standards and processes. * Ensuring Project Managers comply with established delivery methodologies and standards.
— Other Responsibilities: * Collaborating with marketing, sales, HR, finance, and CTO departments on cross-functional initiatives. * Contributing to strategic planning and supporting the achievement of company-wide initiatives.
What Empeek offers: * Friendly and supportive work environment * Competitive salary and benefits package * Room for personal and professional growth * Zero bureaucracy * 18 business days of paid vacation + public holidays compensation * Insurance Fund of the company * Coverage of all professional studies * Сoverage of sick leaves, sport activities, and English language courses * Regular team buildings and corporate events
Interview process: Recruiter interview with Recruiter → Technical Interview → Technical task → Culture Fit Interview → Offer
