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Digis is looking for a Client Success Partner & Strategic Account Lead to drive lasting impact for our key technology clients.
About the role:
This is not a typical account management position. We are seeking a strategic partner — someone who will lead client relationships at a high level, shape account growth strategies, and act as a trusted advisor at the intersection of technology, business, and delivery.
Responsibilities:
— Lead strategic relationships with key clients, aligning our services with their evolving business goals.
— Identify, shape, and convert growth opportunities within existing accounts.
— Act as a liaison between clients and internal teams, ensuring service excellence and long-term value creation.
— Provide consultative guidance to clients based on market trends, technology shifts, and performance data.
— Contribute to Digis’s strategic positioning by bringing market intelligence from client-facing engagements.
Required qualifications:
— 5+ years of experience in Client Success, Account Strategy, or Business Development roles within IT.
— At least 2 years in a recent senior AM position within IT outsourcing/outstaffing companies.
— Demonstrated ability to lead high-level conversations with C-level stakeholders.
— Proven track record in managing complex, long-term partnerships.
— Strong analytical, consultative, and negotiation skills.
— Excellent communication in English (Upper-Intermediate or higher).
What we offer:
— A strategic role with autonomy and influence over key client relationships.
— Competitive compensation, performance bonuses, and long-term growth potential.
— Flexible work model: remote-friendly with adaptable hours.
— Work with ambitious tech companies and meaningful digital products.
— Culture that rewards ownership, vision, and initiative.
Ready to shape the future with us? Let’s talk. Send your CV and we’ll get in touch.
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