About the Role As an Operations Intern, you’ll work closely with the Operations Manager and cross-functional teams — Sales, Outbound, Delivery, and others. You’ll get hands-on experience with tools like HubSpot and Excel, learn how to structure and optimize processes, and contribute to both tactical and strategic decisions. This is a unique opportunity to dive into both outsourcing and product business models — and gain diverse, real-world experience that can become a strong foundation for your career in Operations.
Your Responsibilities * Support improvements and documentation of internal business processes across departments (Sales, Outbound, Delivery, etc.). * Research and suggest tools, automations, or frameworks to optimize operations. * Help build, segment, and analyze pipelines and KPIs (mainly in HubSpot and Excel). * Create clear documentation, guides, and internal instructions for team members. * Assist in structuring outbound sales workflows.
Participate in regular ops syncs and contribute ideas to improve processes.
Must-have * Strong analytical and structured thinking * Attention to detail and high ownership * Ability to research, structure, and present insights clearly * Experience working with Excel / Google Sheets * Interest in operations and how different departments interact * English — intermediate+ *
Nice to have * Basic knowledge of HubSpot or other CRMs * Previous experience in a startup or service company * Familiarity with AI tools or interest in using AI for ops tasks *
What We Offer * Full-time internship with potential for long-term cooperation * Experience working in two business models: outsourcing and product * Hands-on tasks that go beyond theory — real impact on internal operations * Learning from experienced teammates and exposure to cross-departmental work * Remote-first culture, flexible schedule, supportive environment
