Our company is seeking a dedicated Customer Support Manager with at least 2 years of professional experience who possesses strong technical aptitude, excellent analytical skills, and a customer‑centric mindset.
Requirements: — 2+ years of experience in customer support
— Excellent written and verbal English communication skills
— Strong problem‑solving abilities and attention to detail
— Experience in the UK market is preferred
— Experience with B2B SaaS support also nice to have
Responsibilities: — Communication with clients after onboarding on platform
— Administer day‑to‑day operational tasks, including generating and adding invoices and bills
We offer: — adequate leadership without micromanagement; — flexible work schedule (work starts from 8 until 12); — paid vacation 15 working days and paid sick leave; — coverage english classes and coworking; — strong team of middle & senior level; — remote work; — opportunities and prospects for professional growth, competitive salary; — bonuses for high results in work and successful interviews; — gifts for birthday, company anniversary, wedding and the birth of a child; — financial support in case of unexpected situations; — the possibility of continuous training (with the help of internal and external programs)