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Описание: |
Our company is seeking a dedicated Customer Support Manager with at least 2 years of professional experience who possesses strong technical aptitude, excellent analytical skills, and a customer‑centric mindset.
Requirements:
— 2+ years of experience in customer support
— Excellent written and verbal English communication skills
— Strong problem‑solving abilities and attention to detail
— Experience in the UK market is preferred
— Experience with B2B SaaS support also nice to have
Responsibilities:
— Communication with clients after onboarding on platform
— Administer day‑to‑day operational tasks, including generating and adding invoices and bills
We offer:
— adequate leadership without micromanagement;
— flexible work schedule (work starts from 8 until 12);
— paid vacation 15 working days and paid sick leave;
— coverage english classes and coworking;
— strong team of middle & senior level;
— remote work;
— opportunities and prospects for professional growth, competitive salary;
— bonuses for high results in work and successful interviews;
— gifts for birthday, company anniversary, wedding and the birth of a child;
— financial support in case of unexpected situations;
— the possibility of continuous training (with the help of internal and external programs)
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