IGaming product is looking for a talented Email marketing specialist / Retention manager/ CRM to join the team.
Requirements: * Experience in the Gambling/Betting niche in a similar position for 2-3 years or more; * Experience with Email newsletters; * Experience in working and setting up additional communication channels with existing customer bases; * Experience with Customer.io CRM system is a must; * Experience with user segmentation; * Understanding of basic mailing formats: promotional campaigns, trigger campaigns, chains; * Basic understanding of how logical operators work; * Basic knowledge of HTML; * English — Pre-intermediate/Intermediate. * Knowledge of general internet marketing trends; * High attention to details; * Responsibility and self-organization skills; * Ua/Ru — native/fluent level.
Main Responsibilities: * Working in Retention Team; * Assist in implementing the overall brand strategy in various GEOs; * Analyzing the market and competitors; * Develop, launch and oversee automated and manual email, push, sms campaigns to improve customer retention and increase engagement; * Monitor their quality, analyze their effectiveness, prepare reports on them; * Develop and implement customer segmentation strategies to ensure relevance and targeting of messages to different customer segments; * Generate new ideas, develop and implement activities / initiatives to maximize positive impact on key business metrics; * Research customer base, conduct analysis of existing trends, drivers, barriers and patterns of customer behavior; * Conduct A/B testing of business hypotheses through the launch of new campaigns.
What You Will Get: * Remote-First Comfort & Flexibility. Stay productive and connected — no matter where you are. Participate in virtual meetings, collaborate seamlessly online. Enjoy the freedom of remote work without losing the feeling of being part of a close-knit, engaged team. * Monthly Well-being Budget — Fully Sponsored. Every month, we provide a company-paid allowance for your physical and mental wellness: sports, fitness memberships, online/offline courses, massage, spa, creative hobbies — whatever keeps you energized. * Time Off — 100% Paid. We offer 21 working days of paid vacation, 10 fully paid sick leave days, and all public holidays in your country — so you can truly rest and recharge. * Life Happens — We’ve Got You. We offer 3 additional paid days off per year for significant life events: birth of a child, your wedding, or the loss of a close family member. These days are fully paid by the company — because you come first. * Referral Bonus Program. Know someone who’d be a great fit? Refer and earn! We offer generous cash bonuses for successful hires you bring into the team. * Celebrations — Backed by Bonuses. On your birthday, you’ll receive €100 (probation) or €200 (post-probation) — plus a delicious office celebration, all covered by us. On your work anniversaries, enjoy personalized gifts and growing monetary rewards — the longer you stay, the more we celebrate. * Impactful Work in the iGaming Industry. Work on innovative iGaming projects that blend creativity with top-tier tech. You’ll join a team of specialists passionate about sharing knowledge and pushing boundaries. * Learning & Development — Company-Funded. We believe in growth. All company-initiated training is 100% paid by us. If you choose additional personal development, we cover 50% of the cost, up to €800/year. * Industry Conferences — Fully Sponsored. Attend leading industry events like SiGMA and more. The company covers all travel, tickets, and participation costs — whether you’re visiting or representing us at the booth.
