We’re growing and are looking for smart, empathetic, and ambitious individuals to join our Customer Support team.
Nimble is a place where talented individuals can make a big impact and grow their careers by learning valuable skills and creating connections. If you’re entrepreneurial, creative, and love working with a team, this is the right place for you!
We are looking for someone with: * A love for learning about business and helping others with their needs * Strong listening, written, and verbal communication skills * Understanding of (and interest in) business applications * Presentation skills for demonstrating how the Nimble application addresses user needs * Basic technical skills for troubleshooting and testing solutions to get the user back on track * Ability to solve tough problems creatively and effectively * Empathy, patience, and critical thinking * Minimum of 0.5 years of work experience in a support and/or sales role * Knowledge of Microsoft Office, G Suite, and Mac OS/Windows * Ability to work independently and within a team
Training and ongoing support will be provided.
What’s in it for you: — The opportunity to be challenged and to grow yourself and your career — A rewarding and exciting role in an entrepreneurial, innovative, and highly regarded company — A respectful, flexible, quality focused, team-oriented, and empowering environment — Opportunity to make life-long friends Job Type: Full-time (11:00-20:00 Kyiv time)
About the Support Team role: Our Support Team plays a pivotal role in supporting our customers, partners, and influencers on being successful on the Nimble platform. Team members support interactions with these audiences via chat, phone, screenshare, and email.
Our Support Team also works closely with the Product Team to ensure that our app performs as expected by our users, and continues to add features and functionality to maintain our position as an industry leader in the CRM environment.
What Nimble is: — A pioneering, award-winning, and highly rated social sales and marketing CRM (Customer Relationship Management) designed for individuals and teams in companies of all sizes. Nimble is built to empower business people to intelligently and genuinely nurture relationships everywhere they engage, including in G Suite and Outlook/Office 365, on social networks, and more than 160 cloud-based business applications. — Backed by investors including Google Ventures and Shark Tank’s Mark Cuban.
