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Описание: |
Bookimed is the leading platform for medical tourism, offering access to cutting-edge medical solutions worldwide since 2014. We partner with over 1500 top-tier clinics worldwide, providing 24/7 personalized support, expert care, and a seamless experience for patients seeking the best treatments abroad. Our mission is to make healthcare accessible for everyone, and we need top-tier professionals to help us achieve this.
If you are a goal-oriented, motivated person who is ready for challenges and finds satisfaction in the sales process, then you are our perfect match.
Responsibilities:
* Handle inbound inquiries from patients seeking medical treatments abroad, ensuring a thorough understanding of their needs.
* Engage with patients across multiple communication channels (phone, email, chat) to guide them through their decision-making process.
* Accurately process patient data and requests in our CRM system, ensuring the creation of detailed patient profiles and proper follow-up.
* Collaborate closely with partner clinics to ensure seamless coordination of patient care, addressing any challenges promptly.
* Provide personalized recommendations for medical treatment options based on patient preferences, medical history, and needs.
* Maintain high levels of customer satisfaction by offering empathetic, proactive support and responding to concerns effectively.
* Meet or exceed sales targets, driving revenue while maintaining quality service and customer loyalty.
Mandatory Skills & Experience:
* Fluency in English (B2 and above) — both written and spoken, with the ability to communicate clearly and persuasively with international patients and medical professionals.
* Strong sales experience — Proven track record of successfully closing sales in the B2C segment, managing leads, and achieving sales targets in a competitive environment.
* Exceptional communication skills — Ability to listen attentively, negotiate, and build strong relationships with both patients and clinic partners.
* Empathy & problem-solving — Ability to understand patient needs and offer tailored solutions, while handling challenging situations with patience and professionalism.
* Adaptability and proactivity — A self-motivated individual with a solution-oriented mindset, eager to take on new challenges, and work outside of regular hours if necessary.
Nice to Have:
* Experience in handling high-value or complex sales — Expertise in working with high-stakes clients or managing longer sales cycles.
* Fluency in additional languages — Proficiency in languages beyond English will be an advantage in dealing with diverse patient backgrounds.
What We Offer:
* Unlimited earning potential — Competitive fixed salary with an attractive bonus system.
* Remote work — Flexibility to work from home or anywhere within a time zone close to Europe or the USA.
* Work with warm leads — Only engage with motivated, qualified leads (no cold calling).
* Comprehensive benefits — Paid annual leave and sick leave.
* Additionally, a competitive compensation package: medical insurance,50% refund for professional education, sports, or psychological help compensation, etc.
* A collaborative work environment — Join a friendly, motivated sales team committed to achieving both professional and financial success.
* Continuous development — Ongoing training and support throughout your onboarding and probation period to help you excel in your role.
Apply now and be part of our mission to bring world-class medical solutions to those who need them.
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