We are looking for a skilled Business Analyst with strong English communication skills, a proactive mindset, proven E-commerce or Retail domain expertise and experience working with US clients.
This role is ideal for someone with solid level experience who thrives in fast-paced, agile environments and is comfortable navigating complex client relationships. You’ll have the opportunity to shape product outcomes, build strong stakeholder relationships, and be a key player in delivering E-commerce solutions.
Requirements: * Solid experience as a Business Analyst in Agile environments. * Strong English communication skills, both written and verbal. * Proven experience in the E-commerce or Retail domain — understanding of customer journeys, digital storefronts, shopping cart workflows, product catalogues, and promotional mechanics. * Ability to proactively engage with clients to extract critical information, even when stakeholders are challenging or less forthcoming. * Hands-on experience in backlog management, story refinement, and acceptance criteria definition. * Comfortable working with cross-functional teams, including Project Managers, Developers, Designers, and QA. * Excellent organisational skills and the ability to drive delivery through influence and collaboration. * Experience working with Scrum and familiarity with Agile ceremonies.
Duties: * Collaborate closely with a business-oriented Product Owner to support the creation and ongoing refinement of the Product Backlog. * Drive the decomposition of Epics into Features and User Stories, working alongside Product Owner and Subject Matter Experts (SMEs). * Define clear Business Acceptance Criteria for all User Stories and Features. * Engage with the Delivery Director, Project Manager and development team to ensure accurate sizing of User Stories and shared understanding of sprint goals. * Ensure UI design provided by the client aligns with User Stories before Sprint kickoffs. * Play an active role in Sprint Demos, supporting the project team and ensuring timely sign-off from the client. * Facilitate backlog prioritisation, scope validation, and estimation activities during Sprint Planning. * Drive Sprint pre-planning activities, including backlog refinement, UI validation, scope baselining, and acceptance criteria definition. * Manage client expectations with calmness and patience, guiding them toward timely decisions and necessary inputs to ensure delivery milestones are met.
