What We’re Looking For We are seeking a Head of Payment Operations who will ensure seamless deposits and withdrawals, integrate Tier-1 Payment Service Providers (PSPs), manage AML/KYC compliance, and continually enhance conversion while minimizing risk and fraud. Key Responsibilities * Integrate and manage PSPs (Gigadat, Interac, crypto gateways, cards, etc.). * Own payout flows: fees, limits, risk checks, velocity rules. * Configure rule-based and machine learning (ML) fraud filters; set alert triggers and service-level agreements (SLAs). * Collaborate with Legal on all AML/KYC requirements for CA, EU, and Australia. * Deliver weekly reports on FTD conversion, error rates, chargebacks, and delays. * Collaborate with Product & Support to refine the payment UX and enhance approval rates.
Required Skills * 3+ years of experience running payment operations in iGaming or fintech. * Proven experience working with Tier-1 PSPs, particularly in Canada, the EU, and Australia. * Hands-on launch of payout systems, fraud-rule tuning, and dispute handling. * Firm grasp of payment analytics, fraud patterns, and jurisdictional risks. * Fluent English for provider negotiations.
Nice to Have * Experience with crypto on-/off-ramps & blockchain analytics. * Prior build of Gigadat or Interac cash-out flows. * Knowledge of card-scheme chargeback mitigation (Visa / Mastercard).
Hiring Process * 45-min intro call with our Talent Acquisition Manager — culture & high-level fit. * 60-min strategy call with TA + CEO — deep dive into your hard skills & roadmap. * Offer (typically within 48 hours).
We Offer * Competitive net salary + quarterly KPI bonus (USD/EUR). * Fully remote role with flexible core hours. * Paid vacation days and sick leaves. * Extra days off for birthdays, family events and national holidays. * Mac/PC budget, modern tool stack. * Startup speed with enterprise-level resources and marketing budget.
Why Gravira? * Ground-floor ownership — design the entire affiliate machine from day one. * Tier-1 budgets & tech — good funding — no cash-flow stress, move straight to execution. * Remote-first culture — results matter more than location; flexible core hours. * Real career runway — early leaders grow into Director or VP roles as we scale.
Ready to build Gravira’s Tier-1 traffic engine? Please send your CV or LinkedIn profile, and we can discuss further.
