We’re looking for an ambitious, proactive, and business-oriented Account Manager to join our team! If you enjoy building meaningful relationships with clients, know how to uncover business needs, and turn them into growth opportunities, we’d love to meet you.
This role is a great fit for someone who thrives in a fast-paced environment, understands the importance of communication, and wants to make a real impact through account development and expansion.
What you’ll do: * Develop long-term, trust-based partnerships with existing clients * Proactively grow accounts through upselling and cross-selling new services and expertise * Identify and convert client business needs into new projects * Ensure high levels of client satisfaction and retention * Monitor and support smooth invoice processing * Troubleshoot issues on existing projects * Collaborate closely with internal stakeholders and project teams * Continuously improve Customer Journey and touchpoints * Maintain accurate account data and plans in CRM systems
✅ What we’re looking for: * 1+ year of experience in Account Management * Proven success in growing existing accounts * Excellent communication & interpersonal skills * Ability to manage multiple stakeholders (internal & external) * Organized and skilled in setting priorities * A strategic mindset with a hands-on attitude * Experience in eCommerce or IT outsourcing — a big plus * Ability to transform client needs into real business opportunities
What success looks like: * Growth of account revenue and contribution margin * Happy clients & smooth communication * Satisfied teams & streamlined internal collaboration
What We Offer:
Exciting projects from global clients Opportunities for career growth (e.g., Delivery Manager, Director roles, or other career paths) Continuous learning — education programs inside and outside the company. Paid vacation & sick leave ❤️ Medical insurance and well-being support Remote work with a flexible schedule Integration events and a friendly, supportive team.
