Svitla Systems Inc. is looking for a Study Configuration Engineer for a full-time position (40 hours per week) in Ukraine. Our client is a leader in randomization and trial supply management (RTSM) for the global life sciences industry, offering the only fully cloud-based, 100% configurable, and flexible solution utilizing natural language processing (NLP) and integrated supply forecasting. The company, based in Massachusetts, serves pharmaceutical and biotechnology firms, providing them with tools to manage complex clinical trial designs and streamline global supply strategies. Operating in the healthcare and life sciences market, their business model centers on providing software solutions that predict demand, minimize waste, and ensure the timely delivery of crucial medicines. Revenue is generated through subscription-based services and customized solutions tailored to each client’s unique needs. The company’s flagship product supports everything from early-phase trials to highly complex studies, allowing for rapid iteration and approval of system specifications. By leveraging modern technology, the company enables clinical supply managers to identify risks, project patient demand, and adapt to protocol amendments, ultimately enhancing the safety and efficiency of clinical trials. Requirements * 2+ years of experience in Python or a similar object-oriented programming language. * Bachelor’s degree in computer science, biotech, or related field. * Professional experience in technical support, combined with strong communication skills, is also essential.
Nice to have * Experience with the industry of key product functionality (randomization, drug supply management, forecasting, and natural language processing).
Responsibilities * Take responsibility for the technical configuration of clinical studies. * Develop custom logic code in Python to implement complex workflows. * Write unit tests, help troubleshoot, and resolve defects. * Provide primarily technical support to Client Services Leads (CSLs) during the study build process, including writing configuration scripts, verifying the correctness of study configurations, and serving as liaison between CSLs and Engineering. * Provide especially technical support to Client Excellence (CE) during the study maintenance phase, including troubleshooting production issues. * Work with clients and third-party vendors to develop web services and other integrations with external APIs. * Program and configure study-specific reports. * Create re-usable data modification scripts for data changes as needed by Client Excellence or CSLs. * Provide 1st-tier technical support for production support issues. * Share technical expertise with the Technical Application Support Team.
We offer * US and EU projects based on advanced technologies. * Competitive compensation based on skills and experience. * Annual performance appraisals. * Flexibility in workspace, either remote or in one of our development offices. * Comprehensive medical insurance including dental and massages. * Sport reimbursement program for onsite and online activities. * Support of a healthy lifestyle, compensation for running events. * Bonuses for recommendations of new employees. * Bonuses for article writing, public talks, other activities. * Personal loan budget available for long-term personnel. * 20 vacation days, 10 national holidays and sick leaves. * Maternity leave policy and family days off. * Full compensation for conferences, courses, English classes. * Free webinars, meetups and conferences organized by Svitla. * Gifts for New Year, anniversaries, children, and more. * Fun corporate celebrations and activities, regular lectures on various topics. * Awesome team, friendly and supportive community!
