Your expertise: * 4+ years of experience in software testing, including at least 1 year in a QA Lead role * Experience in team management (2 members or more) * Strong understanding of software development methodologies and the software development lifecycle * In-depth knowledge of testing approaches, techniques, and methodologies * Close collaboration with all team members (including QA’s, Developers, Product Owner, etc.) * Strong analytical and problem-solving abilities with a proactive mindset * Experience in working with test documentation (checklists, test cases, etc.) * Experience in projects integrated with automated testing ecosystem * Experience in testing of client-server architecture * Experience in web application testing * Experience in backend testing, including API testing (RESTful APIs) * Experience working with logging and monitoring systems (e.g. Kibana, Grafana) * Experience in requirement analysis, business analysis * Experience in estimations * Experience with CI / CD processes * Knowledge and practical experience with SQL scripting and database structure * English intermediate level or higher
Will definitely be a plus: * Hands-on experience with test automation using JavaScript / TypeScript * Familiarity with AWS and Git * Understanding of the WebSocket protocol * Experience with performance testing
Personal skills: * Highly responsible and reliable * Proactive and self-motivated in addressing challenges * Strong interpersonal and communication skills * Collaborative team player with a supportive attitude * Committed to continuous professional development and learning
What’s in it for you? * Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers * Opportunity to make a difference for online privacy, freedom of speech, and net neutrality * Decent market rate compensation depending on experience and skills * Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency * “You build it, you own it” mentality in most contexts * Support of personal and professional development * coverage of costs of external trainings, conferences, professional literature * support of experienced colleagues * in-house events and trainings * regular knowledge sharing in teams * English classes and speaking clubs * Life-balance support * truly flexible schedule, no time-tracking at all * 25 working days of vacation * 5 days of paid sick leave per month (if necessary) without providing a medical certificate * generous maternity / paternity leave program * Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it
You will be involved into: * Form and coordinate the QA team * Establish and maintain effective testing processes * Ensure the overall quality of the product * Develop and manage test documentation * Perform manual testing as required * Participate in requirement analysis and business analysis * Provide accurate test estimations and deliver regular status reports * Test microservice components to ensure functionality and performance
About the company and project:
ZONE3000 is proud to represent its partnership with Namecheap (www.namecheap.com). Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today, Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 16 million customers and 19 million domains under management — and we’re just getting started.
Our culture is built on the values that we live every day: the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.
The Engagement Platform is a proactive, web-based help desk solution designed to meet the needs of our growing Customer Support Team. It enables seamless handling of client requests from various sources—such as chat, tickets, or social networks—through a single interface. Built with a scalable microservices’ architecture, the platform is designed to grow and adapt, supporting the addition of new features, integrations, and an increasing number of users, handling thousands of interactions effortlessly. Key features include multichannel and multilingual support, a knowledge base, staff management, reporting, business intelligence, analytics, issue tracking, and other tools to ensure efficient customer support.
