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Hi!
Genome is looking for a Cards Operations Risk Specialist!
Genome is everything users need from traditional banks, but it is safer, faster, and completely online.
They are a Lithuanian-based Electronic Money Institution licensed by the Bank of Lithuania.
Genome is a B2B/B2C EU-oriented company that offers personal, business, and merchant account opening, payment processing, money exchange, internal, SEPA, and SWIFT transfers, as well as other banking operations completely online. Clients can manage all their funds and accounts within our smart dashboard, which is available on a desktop or through an app on Android and iOS.
Your tasks:
* analyzing data and trends to assess fraud risks;
* performing internal customer activity investigations;
* developing and implementing strategies to prevent and detect fraudulent activities;
* communication with the clients on the risk issues;
* proceeding with income dispute claim requests.
* handling the issuing disputes/ pre-compliance/compliance cases in the VISA Online System;
* adjusting risk rules in the antifraud system
* implementing new risk preventive measures in view of official Visa regulations;
* handling the process of incoming chargebacks;
* creating mitigation plans by request.
Team is seeking the following skills and knowledge:
* 1+ years in risk/fraud management within the banking or financial services industry;
* ability to identify trends, patterns, and potential risks from large datasets;
proficiency in English;
Understanding of:
* transaction risk monitoring for online merchants;
* merchant fraud schemes and chargeback risks;
* business model assessment and MCC risk evaluation;
* transaction flow analysis and rule-based risk strategy;
* ability to perform in a self-manageable manner within set timeboxing.
Will be a plus:
* anti-fraud platforms work experience;
* Zendesk work experience;
* good knowledge of analytical and visualization tools (Quicksight, Tableau).
Offered benefits
* remote;
* reimbursement of English language courses expenses partially;
* reimbursement of sport center’s subscription expenses partially;
* covering expenses for participation in professional events.
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