About Fintech Farm We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks. Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit decisioning expertise. One of our founders had previously co-founded a highly successful Eastern European neobank with a multi million customer base. We launched our first market with Leobank in Azerbaijan in 2021, where we have already established market leading positions. Our next market was Vietnam, where we launched Liobank in early 2023 and also gained solid traction. We have a few more new markets in the pipeline for the next 12 months, and we are starting to build the team there.
Why Fintech Farm is a great place to be Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate, making it easy for consumers to interact with their money. You could be a part of this exciting journey. Our culture. Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use. People. We are all business partners in our company. Each of us thinks big, acts as if we own the place, and never takes “No” as an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded. We embrace the We over Me culture. What you will do * Managing the anti-fraud system of the mobile application. * Monitoring/Customizing the system according to fraud statistics. * Launching/Supporting security features in the mobile application. * Launching/Customizing the 3DS feature in the local market. * Communicating with the technical team of the bank, processing center, and ACS provider. * Training/Managing the operational team for fraud monitoring. * Training/Managing the operational team for claim processing (chargeback management). * Maintaining statistics and preparing regular reports on fraud and project metrics. * Managing the project in Jira. * Communicating with development teams to launch features in the mobile application.
Who you are * A self starter, who don’t take “No” as an answer, result-oriented, enjoy operating at speed, open and honest * High energy level and positive attitude) * Think structurally, enjoy solving problems
Your experience * 4+ years of experience in the banking sector/fintech * Experience in banking, specifically in fraud monitoring * Experience with decision-making systems: Pattern analysis, Building rules/limits. * Technical expertise in application logic, and the flow of banking transactions.
What we are offering * Competitive salary negotiable depending on the candidate level * Share options * We are still a start-up and more benefits are on the way
