Spendbase is a global fintech company with a startup mindset, helping businesses optimize their spending on SaaS, cloud services, and corporate cards.
We’re growing fast and looking for a Customer Care Specialist to join our team. If you love helping people, solving problems, and making customers feel valued, this role is for you!
Why Join Spendbase? * Impactful Work: Play a direct role in transforming how businesses manage their software investments. * Innovative Culture: Be part of a fast-paced startup that values creativity, diversity, and collaboration. * Career Growth: As we rapidly expand, you’ll have abundant opportunities to develop your skills and grow with us. * Supportive Environment: Work in a lightweight, fun, and focused atmosphere that breathes innovation.
What we’re looking for: * A strong communicator who genuinely enjoys helping clients. * A multitasker who can stay organized while handling multiple cases. * A positive, open-minded person who builds relationships easily. * Upper-Intermediate English is a must.
What you’ll do: * Respond to customer inquiries via email, chat, and calls, ensuring quick and helpful solutions. * Negotiate discounts with service providers on behalf of our clients. * Resolve service-related issues and escalate cases when needed. * Handle objections, refusals, and find alternative solutions. * Enroll clients in special credit & savings programs with AWS, Microsoft, MongoDB, and others.
What we offer: * Competitive salary. * Opportunity to build something meaningful and scale it globally. * Supportive, fast-paced, and ownership-driven environment. * Paid vacation and sick leaves. * Paid overtime. * Online medical consultation services.
Ready to join a growing tech company, learn fast, and deliver an amazing customer experience? Apply now and let’s talk!
