Neural Dynamics is a remote-first IT company that builds high-load systems, business automation services, and AI-powered platforms for clients in the USA and Europe.
We take on complex challenges that require smart thinking, fast action, and clear communication. Our mission is to turn AI into real business value — and we’re looking for a Account manager who’s ready to balance strategy and communication, turn challenges into opportunities, and help clients achieve measurable results. Who We’re Looking For We’re looking for an experienced Account Manager who can become a trusted partner to our clients and help grow long-term relationships. The ideal candidate has business acumen, a solid understanding of technology, and knows how to build bridgesbetween clients and development teams. Your Responsibilities * Manage a portfolio of 7–10 active clients * Conduct regular check-ins with clients to discuss progress and plan ahead * Gather and analyze business needs, suggest tailored solutions * Collaborate with Project Managers and development teams to ensure high-quality delivery * Prepare commercial proposals and participate in negotiations * Identify opportunities for upsell/cross-sell and expand cooperation * Manage expectations and handle escalations professionally * Prepare reports for clients and internal stakeholders * Support pre-sales activities for new projects with existing clients
Our ExpectationsMust-Have: * 1+ years of experience as an Account Manager in IT * Understanding of software development processes (SDLC, Agile/Scrum) * Experience working with B2B clients * Strong communication skills in Ukrainian and English (Upper-Intermediate+) * Confidence in negotiations and solution presentations * Skills in conflict resolution and problem-solving * Experience working with CRM systems * Willingness to travel (up to 10% of the time)
Nice-to-Have: * Technical education or experience in technical roles * Experience working with clients from North America and Europe * Project management certifications (PMP, Scrum Master) * Experience with enterprise clients * Familiarity with contractual and legal documents
Soft Skills * Client-oriented mindset and empathy * Proactiveness and independence * Analytical thinking * Stress resilience and multitasking ability * Team player with leadership potential * Results-driven approach
We Offer * Performance-based bonuses tied to KPIs * Flexible schedule and the option to work remote or hybrid * Paid vacation (24 days) and sick leave * Educational budget and support for professional growth * Team events and internal activities * Clear career growth path to Senior AM / Head of Account Management
Recruitment Process * CV review (2–3 business days) * HR interview (30 min) * Technical interview with Head of AM (1 hour) * Final interview with CEO/CCO (45 min) * (Optional) Test assignment * Offer
