In this role, you will be responsible for the effective management of pre-judicial and judicial debt collection processes by coordinating the work of external legal and collection partners, ensuring adherence to standardized procedures, and monitoring key metrics. The main focus is on systematic case monitoring, compliance with deadlines, partner performance, and achieving collection KPIs.
Key Responsibilities * Ensure timely submission of cases to the courts. * Maintain a centralized registry of all cases (statuses, deadlines, outcomes) across countries. * Monitor case progress in courts and enforcement proceedings; send reminders to external partners regarding deadlines. * Control the receipt of original enforcement documents. * Maintain continuous communication with court bailiffs, lawyers, and collection agencies; oversee adherence to timelines. * Prepare weekly and monthly reports on collection progress. * Collaborate with internal teams. * Improve departmental processes and operational standards.
Expected Outcomes * Optimization of judicial and pre-judicial debt collection processes. * Ensure standardized procedures for working with partners across all countries. * Improve partner performance through monitoring and KPI oversight.
Professional Requirements * At least 1 year of experience in legal collections, judicial, or enforcement proceedings. * Understanding of court and enforcement collection processes; knowledge of key KPIs. * Strong analytical and organizational skills. * Proficient in Excel/Google Sheets. * Fluent in Ukrainian and Russian; English — minimum В1. * Willingness business trips. * Data-driven decision-making skills. * Basic experience with CRM and case management systems is an advantage.
What We Offer * Work in a fast-growing international fintech company where your contribution has a tangible business impact. * Competitive salary. * Full-time remote work with the possibility of business trips. * Opportunities for professional development and career growth.
