We’re looking for an ambitious, proactive, and business-driven Senior Account Manager to join our team and help us expand into new projects and opportunities!
If you enjoy building long-term partnerships, can spot business potential where others see “just a task,” and know how to turn ideas into measurable results — we’d love to meet you. What you’ll do: * Develop long-term, trust-based partnerships with existing clients * Drive account expansion: upsell & cross-sell services, initiate new projects * Identify and convert client business needs into new projects * Ensure high levels of client satisfaction and retention * Monitor and support smooth invoice processing * Troubleshoot issues on existing projects * Collaborate closely with internal stakeholders and project teams * Optimize the Customer Journey and client touchpoints * Maintain accurate account data and plans in CRM systems
✅ What we’re looking for: * 4+ years of experience in Account Management / Client Success (preferably in IT outsourcing/eCommerce) * Proven success in account growth and expansion * Excellent communication & negotiation skills (with both C-level and operational stakeholders) * Strong organizational skills and ability to manage multiple priorities * Strategic mindset with a hands-on attitude * Experience in eCommerce or IT outsourcing — a strong plus * Ability to transform client needs into business opportunities and new projects
What success looks like: * Consistent account expansion and new project wins * High client satisfaction and retention * Smooth collaboration across internal teams * Scalable account strategies delivering measurable growth
What we offer: Diverse & exciting projects from global clients Career growth opportunities (Delivery Manager, Director roles, or leadership tracks) Continuous learning — internal & external education programs Paid vacation & sick leave ❤️ Medical insurance & well-being support Remote work with flexible schedule Team events & a collaborative culture
✨ Ready to make an impact and grow with us? Apply now!
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Job ID:
143547
Требуемые навыки:
Зарплата:
Регион:
Тернопіль, Хмельницький, Чернівці, за кордоном, віддалено
