Key Responsibilities: * Lead and mentor a team of 4-6 Project Managers and BAs, ensuring best practices and process consistency. * Oversee the project portfolio, maintaining visibility across all ongoing projects. Ensuring projects within company are delivered within time and budget. * Report on team performance, project health, and key KPIs to upper management. * Manage team allocation, ensuring optimal resource distribution and workload balance. * Conduct regular 1:1s, performance reviews, and professional development planning for PMs. * Improve project management frameworks, tools, and reporting processes. * Directly manage 1 project as a hands-on PM. * Ensure high customer success rate. * Ability to implement and ensure successful execution of organizational changes.
Requirements: * 3+ years of experience in Project Management Officer of Head of Delivery Department (leadership role). * 5+ years of experience in Project Management. Experience working with international clients. * Proven experience managing project portfolios in an outsource company. * Proven experience managing software projects in outsourcing models (T&M, Fixed Price, Dedicated Teams). * Strong knowledge of Scrum methodology. * Experience with team allocation, capacity planning, and workload management. * Strong leadership skills with the ability to mentor and grow PMs. * Strong conflict resolution and risk management skills. * Excellent stakeholder management and communication skills. * Data-driven decision-making and strong problem-solving abilities. * Experience in pre-sales activities. * English C1 level.
Would Be a Plus: * Background in software development or a technical PM role. * Certifications: PMP, PMI-ACP, CSM, PSM, or equivalent.
Soft Skills: * Strong leadership and team-building abilities. * Excellent time management and multitasking skills. * Strategic thinking combined with a hands-on approach. * Adaptability in a fast-paced environment.
Interview stages: 1. AI — Screening. 2. Interview with a recruiter. 3. Final Interview with C-Level 4. Reference check. 5. Offer.
What We Offer: Full-time role with flexible hours after probation. Ongoing training and educational opportunities. Performance reviews every 6 months. Competitive salary in USD. 21 paid vacation days. 7 paid sick days (+15 for serious cases like COVID or surgery). ️ 10 floating public holidays. Online Team-building events & fun corporate activities. Projects across diverse domains (e-commerce, healthcare, fintech, etc.). Clients from the USA, Canada, and Europe.
