Sprinterra invites you to join our friendly and talented team!
We’re looking for an experienced Business Analyst to support a long-term, fast-moving project for a renowned jewelry brand based in New York City. You’ll work on two interconnected systems that form the company’s digital foundation: * eCommerce platform — a customer-facing website for browsing, customizing, and purchasing jewelry. * Custom ERP system — used internally to manage inventory, appointments, and client relationships.
The project is in active, ongoing development, with continuous enhancements, redesigns, and integration improvements between both platforms. It’s a dynamic environment where requirements evolve and priorities shift, offering plenty of variety and challenge. You’ll collaborate directly with the business owner, client stakeholders, and our development and QA teams to analyze needs, refine requirements, and ensure smooth, high-quality delivery. Responsibilities * Collaborate with the client’s business owner and internal stakeholders to gather, clarify, and document requirements. * Translate business needs into clear, actionable user stories and acceptance criteria. * Work closely with developers and QA engineers to ensure shared understanding and alignment on scope and priorities. * Participate in estimation sessions with the team to define effort, dependencies, and delivery timelines. * Analyze risks and dependencies, identifying potential impacts on scope, cost, or schedule. * Manage change requests — evaluate their impact, document adjustments, and maintain transparent communication with all parties. * Adapt flexibly to evolving priorities in a fast-paced and continuously changing environment. * Support ongoing feature enhancements, redesigns, and integration improvements between systems. * Ensure that deliverables meet both business expectations and technical feasibility standards. * Maintain clear, organized documentation, generate progress reports and provide regular updates on progress and open items to a Project Manager
Requirements * 3+ years of experience as a Business Analyst in software development projects, preferably in eCommerce, ERP * Experience working on Fixed Cost projects * Strong analytical and problem-solving skills, with the ability to translate complex business requirements into actionable solutions. * Experience holding estimation sessions and collaborating closely with technical teams to align on scope and effort. * Confidence in managing changes assessing impact * Solid experience in risk analysis and mitigation planning. * Strong communication skills to collaborate effectively with the team and stakeholders. Clear, well-structured, and timely responses are a must-have in our communication. * English proficiency at an upper-intermediate or higher level (both written and verbal). * Proficiency in business analysis tools and techniques (e.g., process modeling, use case development, data flow diagrams). * Proven ability to produce clear, structured, and high-quality project documentation. * Detail-oriented mindset with strong organizational and analytical skills. * Ability to work independently, manage multiple priorities, and adapt in a fast-paced environment. * A genuine passion for working in a company that values quality, openness, teamwork, and innovation
Nice to have: * Experience with Magento or other eCommerce platforms. * Familiarity with ERP workflows (inventory, order management, sales, or client relations). * Background in working with cross-functional distributed teams. * Understanding of system integration concepts and data flow between platforms.
