Spendbase is building a new chargeback automation product that helps companies protect their revenue, fight fraudulent transactions, and win disputes without all the manual chaos. We’re expanding this direction fast and looking for a Sales Manager who can take full ownership of the sales pipeline and turn this product into a revenue engine.
If you love building things from scratch, owning the process end-to-end, and selling a product that actually solves painful problems — you’ll enjoy this role :)
What you’ll do: * Own the full sales cycle for Spendbase’s chargeback product: qualification → demo → negotiation → closed-won * Convert inbound leads from marketing, partnerships, and events * Actively generate outbound opportunities (ideal client profiles already defined) * Run discovery to understand clients’ disputes flow, pain points, tools, volumes, and goals * Explain the value of automated chargeback workflows in simple, non-technical language * Deliver product demos tailored to specific merchant types * Collaborate closely with product & compliance to bring real customer feedback * Build repeatable sales processes as we scale the product * Report pipeline health, deals progress, and blockers * Become the internal expert on chargebacks (don’t worry — we’ll teach you)
What we’re looking for: * 2+ years in B2B sales (SaaS / fintech / payments is a big plus) * Experience selling to Payment, FinOps, Fraud, Risk, or Support teams is a huge advantage * Strong understanding of revenue operations, billing, or disputes processes — or willingness to learn fast * Comfortable running discovery, handling objections, and owning the deal until the signature * Startup mindset: proactive, quick, independent, no micromanagement needed * Great communication skills and ability to explain complex things simply * You enjoy talking to customers and closing deals, not endless process bureaucracy
Nice to have: * Experience with chargebacks, PSPs, gateways, acquirers, high-risk merchants, or dispute tools * Understanding of Visa/Mastercard regulations (CBK, compelling evidence, reason codes) * Experience working closely with product and helping shape features * Track record of hitting quotas in a scaling startup
What we offer: * A chance to build a new revenue stream inside a hyper-growing fintech startup * Direct influence on product development and go-to-market * Competitive compensation + bonuses * Fast career growth (we’re scaling quickly, leadership roles open naturally) * Remote-friendly culture, flexible schedule * Team that moves fast, makes decisions quickly, and values ownership over bureaucracy
