Helpware is a people-centric, technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. We deliver Customer Experience and Operational Support services to fast-growing, modern businesses worldwide. Our teams are empowered by innovative tools, strong processes, and a culture of ownership and collaboration.
We are growing and looking for a Recruiter to join our team. Responsibilities * Manage the full recruitment lifecycle: sourcing, screening, interviewing, and offer management * Handle mass / high-volume hiring across multiple roles and projects (mainly Customer Support positions) * Build and maintain a strong and sustainable candidate pipeline using diverse sourcing channels * Partner with external recruitment vendors and agencies when required * Ensure a positive, professional candidate experience at every stage of the process * Create, update, and manage job descriptions and job postings * Support hiring managers in interview coordination, decision-making, and offer negotiations * Contribute to improving recruitment processes, tools, and internal guidelines * Prepare recruitment reports, metrics, and analytics * Support pre-onboarding and onboarding activities when needed
Requirements * 1+ year of experience as a Recruiter * Mandatory experience with mass or high-volume hiring * Strong English proficiency (B2 or higher) * Experience working with ATS/HR systems; MS Office proficiency * Experience in international hiring is a strong advantage * Ability to work with data and recruitment metrics * Strong communication, stakeholder management, and problem-solving skills * Proactive, team-oriented, and results-driven mindset
We Offer * Fixed compensation plus bonuses tied to successful hires * Medical and life insurance after the trial period * English classes with a native speaker * Working hours: Monday—Friday, 10:00–19:00 (Kyiv time) or 9:00–18:00 CET * Corporate training, professional development, and team events
