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OBRIO is an IT company with Ukrainian roots inside Genesis business ecosystem. We specialize in developing mobile applications and web products. Our team consists of more than 350 talented professionals whose ambitions and striving for success help us build the best products on the market. Currently, the OBRIO team works remotely from various locations in Ukraine and 12 other countries.
Our flagship product Nebula has over 65+ million users worldwide. It has been ranked as the № 1 lifestyle app of the day in the Apple Store and Play Market in the USA, Canada, and Australia several times. Nebula is a global multifunctional platform for astrology lovers created to inspire people in finding their way to happiness.
Here are some details we would like to share with you:
* Our core product Nebula is #1 in its niche in terms of downloads and revenue targets;
* OBRIO — a Forbes-recognized lovemark brand with the highest eNPS;
* 65+ million users worldwide;
* 300+ thousands DAU;
* Users from 50+ countries;
* 4.7 — our average AppStore rating (with more than 215 thousand ratings);
* OBRIO’s achievements and team’s expertise were shared in Tier-1 international and Ukrainian media, organizations, and brands such as Forbes Ukraine, TechCrunch, VECTOR, The Next Web, Tech.eu, Entrepreneur Media, Fast Company, *AIN, IT Arena, MEGOGO,* *DOU, Projector Institute.*
Who we are looking for?
As an Online Reputation Manager, you will fully own how our brand is represented on external review platforms such as Trustpilot, App Store, Google Play, SiteJabber, and others.
Your mission is to build a scalable, data-driven review operations system that:
* protects user trust,
* minimizes fake or policy-violating reviews,
* and transforms real user feedback into actionable product and business insights.
This is a hands-on role with high ownership and direct impact on brand trust, growth, and decision-making.
Your impact:
* Detect, investigate, and remove fake, misleading, or policy-violating reviews
* Build and maintain a clear review classification framework (root cause, theme, severity, action)
* Design end-to-end workflows and SLAs for review handling
* Monitor reputation risks, spikes, and review dynamics across platforms
* Collaborate closely with Support, Product, SERM, Legal, and Marketing teams
* Own communication and relationships with review platforms
* Drive automation and AI initiatives in review operations
* Prepare clear reports, dashboards, and insights for leadership
About you:
* 1.5+ years in reputation management, review platforms, or user feedback operations
* Strong understanding of how review platforms work
* Excellent written English for public responses (С1+)
* Analytical mindset and structured thinking
* Experience with processes, dashboards, and data
* High ownership, proactivity, and attention to detail
Why OBRIO is the best place to work?
* Unleash Your Ambitions: Our company was built by ambitious people who never settle for less.
By joining OBRIO, you’ll have the chance to unleash your own ambitions and achieve your career dreams.
* Innovate and Be Creative: We embrace innovation and creativity at OBRIO, and we encourage our team members to bring their unique ideas to the table. You’ll have the chance to explore new solutions and make a real impact on our company’s success.
* ❤️ Find Your Passion: We’re passionate about what we do at OBRIO, and we believe that everyone should have the opportunity to pursue their passions. Joining our team means finding a place where you can do what you love and make a difference.
* Build Trust and Share Feedback: Trust is the foundation of our company, and we value honesty and feedback.
You’ll have the chance to build trust with your colleagues and receive feedback that helps you grow and develop in your role.
* Strive for Excellence: At OBRIO, we believe that good is not good enough.
We strive for excellence in everything we do and are always looking for ways to improve. You’ll have the opportunity to push yourself to be your best and inspire others to do the same.
* ✅ Use Data to Make Decisions: We believe in the power of data at OBRIO.
By joining our team, you’ll have the chance to dive into data and use it to make informed decisions that drive results.
* We don’t just give you opportunities for growth and development,
we give you maximum autonomy and believe we can’t do without you and your active thinking.
* We work with high-quality digital products trusted by millions of users every month. You’ll have the opportunity to manage and strengthen their online reputation on the global market.
✨Our Benefits
* Benefit from the flexibility to work from anywhere in the world;
* Work from the comfort of your home or from one of our offices in Kyiv, Lviv or Warsaw. The choice is yours!
* Enjoy 20 annual vacation days and unlimited sick leave, all covered by the company;
* Don’t worry about getting the right equipment, we’ve got you covered if necessary;
* Stay healthy with access to a corporate doctor online, and health insurance options in Ukraine or a fixed amount towards insurance abroad after your probation period;
* Keep learning with our extensive corporate library, internal online meetings, and lectures;
* Grow your skills with our training compensation program;
* Take advantage of our supportive corporate culture, including assistance with relocation, advice on legal stay abroad, housing support, and help for third-country nationals;
* Develop your personal brand and showcase your expertise through media and collaborations;
* Take full advantage of direct contact with Apple, Tik Tok, Meta, Amazon;
* Have fun with our online events and team-building activities!
Here’s what our hiring journey looks like:
Initial Screening ➡️ Skills Assessment ➡️ Team Interview ➡️ Final Check ➡️ Job Offer.
Let’s team up and reach for the stars together!
More about us on social media:
Facebook, Instagram, LinkedIn, TikTok.
Discover our job openings, refer friends, and get an exclusive behind-the-scenes look at OBRIO by joining our Telegram.
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