Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.
EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we’ve managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.
Our statement: * We’re against war and unjustified aggression, * We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support, * We provided the team with charging stations, * We continue to work together for the future of Ukraine.
As EverHelp is constantly growing, we are in search of Partnership Manager. The mission is to develop and scale commercial partnerships that generate predictable revenue, working within a structured partnership framework and closely integrated with sales and operations.
This role focuses on building long-term, commercially effective relationships that consistently contribute to EverHelp’s growth.
Your future responsibilities include: * Develop and manage commercial partnerships, owning the relationship from onboarding to long-term growth. * Act as the primary business development and relationship owner for key partners and stakeholders. * Lead the full partnership lifecycle: partner sourcing, initial outreach, negotiations, commercial terms alignment, partnership launch and further relationship management. * Coordinate partnership launches, including contracts, workflows, materials, and lead handover to the sales team. * Maintain and manage the partner CRM, tracking pipeline performance, conversions, revenue, and ROI. * Build and continuously improve partnership processes, including partner pipeline structure, lead tracking, and reporting. * Represent EverHelp in joint activities with partners (events, workshops, career fairs) when relevant to business goals. * Provide regular reporting and insights on partnership performance to internal stakeholders.
Needed experience & skills: * 2 year + experience working in large, structured organizations (BPO, SaaS, IT services, or similar) with mature partnership or sales processes. * Ability to conduct business negotiations in English (minimum B2 level). * Hands-on experience with CRM systems (HubSpot, Pipedrive, Salesforce, or similar). * Strong understanding of partner analytics: pipeline management, conversion tracking, ROI measurement. * Experience working with contracts and basic financial models, including calculating partnership profitability and revenue share. * Confident use of Excel / Google Sheets for operational and analytical tasks. * Ability to prepare and deliver presentations and partner pitches tailored to different stakeholders.
Nice to have skills: * Creativity in building win-win partnership models. * Ability to facilitate negotiations and group discussions. * Strong cross-cultural communication skills. * Strategic mindset with the ability to identify scalable partnership opportunities. * Experience working with international partners and cross-cultural communication.
Work with EverHelp is about: * Opportunity to join the Ukrainian company and help the Ukrainian economy, * 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist, * Medical insurance and +10 Healthcare leaves for mental & physical recovery, * Systematic learning & development inside the team and on an individual level: compensation for professional webinars, courses, conferences, etc., * Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely, * Team of professionals ready for knowledge sharing, internal professional communities, team buildings, * Corporate discounts for gym membership and for other different services like medical services, language schools, etc.
