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Описание: |
Dinarys is an Ecommerce Development Company. We help companies in DACH, the UK, and the US grow and optimize their digital commerce through custom development, architecture consulting, integrations, and technical delivery.
We are looking for a Marketing Project & Operations Manager — a hybrid role combining project coordination, operations, research coordination, client-facing activities, and pre-sale support.
This is a PM Operations role deeply embedded into client communication, events, research, and supporting the CEO with organizing the entire pre-sale ecosystem.
If you enjoy structure, communication, coordination, and building order around complex client interactions — you will thrive here.
Who This Role Is Ideal For
* PMs who want more strategic and client-facing exposure.
* Delivery/Operations Managers who enjoy structure and communication.
Project Coordinators who want to grow into a hybrid PM/Client Ops/Pre-sale role.
* People who love organizing chaos and making teams work better
Responsibilities:
Project Operations & Coordination
* Maintain and organize PM-level operational processes: backlog, tasks, notes, documentation.
* Work hands-on with Jira, CRM, and internal knowledge bases.
* Ensure that all client-related information, decisions, and next steps are documented and always up to date.
* Coordinate internal teams (engineering, design, content, marketing) for pre-sale solution preparation.
* Act as an operational bridge between CEO and internal stakeholders.
Client Communication & Pre-sale Support
* Join client-facing calls (context gathering, needs clarification, follow-ups, next steps planning).
* Prepare agendas, notes, summaries, and ensure clarity of responsibilities after each call.
* Support organization of workshops, demos, discovery sessions, and multi-stakeholder meetings.
* Maintain warm, structured communication with prospects across longer decision cycles.
Research & Analysis
* Coordinate the conduct of market research: industry, technologies, ICP, challenges, opportunities.
* Analyze conference and event outcomes: classify leads, document insights, identify promising directions.
* Build detailed client profiles and propose where our services intersect with their needs.
* Support the CEO in strategic decisions with research-driven insights.
Events & Marketing Operations
* Prepare operationally for conferences and events (lists, segmentation, materials, research).
* Collaborate with a service designer and content writers to develop materials and narratives.
* Run post-event follow-ups, summaries, next-step coordination, and opportunity tracking.
* Evaluate ROI of marketing & BD initiatives (pipeline quality, engagement, conversion patterns).
Requirements:
PM & Operational Background
* 2+ years in Project Management, Project Coordination, Delivery Operations, or similar roles.
* Comfortable organizing processes, structuring information, maintaining backlogs and systems.
* Experience owning operational routines: documentation, tracking, follow-ups, deadlines.
* Understanding of custom software development lifecycle.
* Experience in retail, ecommerce, B2B services, or manufacturing
Client-Facing Skills
* Experience communicating with customers or external teams (meetings, discovery, coordination).
* Familiarity with LinkedIn outreach tools or light BD processes.
* Strong English (Upper-Intermediate+): written and spoken.
* Ability to manage multi-step communication flows and maintain clarity with stakeholders.
Tools & Systems
* Experience with Jira, CRMs (Pipedrive is a plus), documentation systems, collaboration tools.
* Ability to keep systems clean, accurate, and fully updated — real PM discipline.
Nice to Have:
* Experience with workshops/demos facilitation or coordination.
* Comfort with research-heavy tasks and synthesizing insights.
Soft Skills:
* High ownership, independence, and structured thinking.
* Strong communication and relationship-building skills.
* Strategic and analytical mindset — able to think beyond tasks and understand the bigger picture.
* Comfortable with hands-on operations and repetitive processes when needed
We Offer:
* Remote work
* Occasional travel for events and conferences.
* Direct reporting to the CEO → high visibility, fast decisions, strategic involvement.
* Mature processes + support from marketing, design, content writers, and technical teams.
* A role with PM DNA, but with broader exposure: operations, pre-sale, research, events.
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