Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Companies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
The core of our achievements is our team. We believe in people and shared SELECT values. Together with Yelizaveta Kaminska, we’re looking for a Payment Manager to join our team of superstars transforming the EdTech industry.
The Payments Team focuses on improving and optimizing digital payments to provide our users with convenient and transparent payment experiences.
In simple terms, our goal is to make sure that when a user decides to purchase access to our product, the payment goes through quickly, smoothly, and with the highest possible success rate — no matter where they are in the world. This job is perfect for you if you: * Are curious about how digital payments work inside global tech products * Enjoy analyzing data and identifying patterns to improve business results * Want to work at the intersection of analytics, product development, and global payment infrastructure * Are excited by the idea that your decisions can directly impact conversion rates, revenue, and the experience of millions of users * Are looking for fast professional growth and the opportunity to build expertise in a rapidly growing field * Appreciate the freedom to experiment, test ideas, and find the most effective solutions
What you’ll do: * Help build a smooth and intuitive payment experience for our users * Work with leading payment methods (Apple Pay, Google Pay, PayPal, cards) covering major card networks like Visa and Mastercard * Monitor payment metrics daily to ensure payments are processed smoothly and efficiently * Analyze payment data to identify patterns and generate data-driven hypotheses to improve approval rates and reduce failed transactions * Collaborate with payment providers, PSPs, and banks to maintain and improve payment processing * Research and integrate new payment methods to make our products more accessible to users worldwide * Work with internal teams (Support, Marketing, Finance, Legal, Product) to solve payment-related challenges and improve payment flows across the subscription lifecycle * Help adapt payment infrastructure for new markets and regions * Participate in experiments and A/B tests to optimize payment performance * Ensure that our payment processes follow industry standards and best practices
What you need to join us: * Strong analytical thinking and ability to work with data * Interest in how digital products and online payments work * Experience working with data, analytics, product, business processes, partnerships, customer operations, or related fields * Understanding of product metrics or willingness to learn quickly * Curiosity, proactivity, and readiness to dive into a new domain * Alignment with our SELECT values
What we offer: * Work on a socially impactful educational product with an ambitious team * Personal development plan and access to our knowledge base and communities * Compensation for English learning, external training, and courses * Medical insurance, company doctor, and full sick leave coverage * Office amenities: reliable shelter, generator, Starlink, and even massage sessions * Active lifestyle support: running, yoga, boxing, and more * Two week-long company holidays per year to rest and recharge * Support for initiatives helping Ukraine
Working schedule This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options. Interested? Send your CV — we’d love to hear from you! We’ve created a Talent Guide to help you navigate our hiring process with clarity and confidence — and get the most out of each stage. Take a look here.
