Program-Ace is an innovative IT company with over 30 years of experience in software development. We specialize in building custom digital solutions, including AR/VR applications, simulations, digital twins, and interactive training platforms. Our portfolio includes award-winning products and long-term partnerships with global leaders such as GAP, Deutsche Telekom, Deloitte, Qualcomm, Lenovo, Meta, BBC, and many others.
Experience and Education • Higher technical education or equivalent practical experience • 5-7+ years of experience as a System Administrator • Experience managing infrastructure for companies with 50+ users • English proficiency — B1 level or higher
Core Technical Competencies
System Administration • Windows Server administration (AD, GPO, DNS, DHCP, file servers) • Linux server administration (Ubuntu/Debian/CentOS) • Virtualization (VMware, Hyper-V, Proxmox) • Network administration (routing, VPN, firewall, VLAN) • Backup and disaster recovery • Docker infrastructure administration: web stack (reverse proxy, server runtime environments, DBMS) • Version control infrastructure administration (GitLab, SVN, Perforce) • Experience with cloud PBX and VoIP solutions • Experience with infrastructure migration to cloud • Scripting and automation experience (Bash, PowerShell) Corporate Infrastructure and Business Systems • Microsoft 365 (Identity/Entra ID, Teams, Exchange, SharePoint, Intune) • Endpoint device management (MDM) • Monitoring and observability systems (Zabbix, OpenSearch, etc.) • Experience with ticketing systems and ITSM processes • Administration and support of corporate business systems (CRM, project and task management systems, HR systems and ATS)
Information Security • Fundamental information security principles and access control • IT infrastructure audit and documentation
DevOps • Understanding of DevOps practices (CI/CD, cloud platforms) — sufficient for task assignment and deliverable acceptance • Administration of cloud platforms and hosting providers (Hetzner, AWS, Azure, etc.)
Responsibilities
Operational Activities (hands-on) • Administration and support of company IT infrastructure: servers, networks, workstations, and corporate services • Microsoft 365 environment management: user accounts, security policies, corporate services • Ensuring availability and reliability of corporate business systems (CRM, project and task management systems, HR systems, ATS) • Infrastructure monitoring, incident response, troubleshooting • Backup management and disaster recovery planning • Implementation and maintenance of new IT solutions • Optimization and automation of routine processes and tasks
Management and Coordination • Coordination of IT staff: task assignment, deadline and quality control • Oversight of subordinates’ reporting • Acceptance of DevOps Engineer deliverables (CI/CD, cloud infrastructure) • Mentoring and professional development of IT staff
Strategy and Development • IT infrastructure development planning, preparing proposals for management • Maintenance of technical documentation, IT policies and procedures • Ensuring compliance with information security requirements
Communication • Technical support for company employees (L2/L3) • Communication with external contractors and vendors • Interaction with management on IT matters • Providing accounting department with payment documentation for all IT systems and services
Personal Qualities • Self-reliance and proactive approach • Ability to prioritize tasks and work in a multitasking environment • Strong communication skills — ability to interact with employees at all levels • Responsibility and attention to detail • Willingness to be on-call during critical incidents
Nice to have • Microsoft, Linux, networking certifications (CCNA) • Experience creating workflow automations in Power Automat
Why do we enjoy working here? * The opportunity to work in a leading company. Recognized as a Global Top 100 Outsourcing company by IAOP (based on customer feedback about our services), and Top AR/VR company according to Clutch. * Among our clients: Supermassive Games, Flying Wild Hog, Epic Games, Unity Technologies; * Over 30 years of history, impeccable reputation, and a powerful portfolio; * Work with like-minded people who are passionate about their work.
Ready to join? We’re looking forward to your application!
