Your expertise: * Technical communication skills * *nix and Windows experience * Advanced knowledge of BIOS / RAID configuration * Experience in switch ports configuration (Juniper, Brocade, Cisco) * Knowledge of the following technologies and protocols: DHCP, VLAN, SNMP, TFTP * Pre-intermediate or higher level of written and verbal English * Must be able to independently manage time and reprioritize tasks as necessary while ensuring critical deadlines are met. * Ability to work in fast-paced environment * Ability to multitask and work under pressure * Ability to follow instructions * Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations * High attention to the details * Aspiration for self-education and self-development, inclination to sharing experience and helping others
Will definitely be a plus: * Experience in Dell OME, Supermicro Server Management Utilities * Base knowledge of Bash / Python scripting * Proficiency in Atlassian products
What’s in it for you? * Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers * Opportunity to make a difference for online privacy, freedom of speech, and net neutrality * Decent market rate compensation depending on experience and skills * Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency * “You build it, you own it” mentality in most contexts * Support of personal and professional development * coverage of costs of external trainings, conferences, professional literature * support of experienced colleagues * in-house events and trainings * regular knowledge sharing in teams * English classes and speaking clubs * Life-balance support * truly flexible schedule, no time-tracking at all * 25 working days of vacation * 5 days of paid sick leave per month (if necessary) without providing a medical certificate * generous maternity / paternity leave program * Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it
You will be involved into: * Test and configure new equipment: * run stress tests to verify the functionality and integrity of servers * review test results and analyze the equipment health * configure and test various power devices (PDU / ATS) * configure ports on different networking devices * advise on physical characteristics of server hardware and related components * initial Operating System with the basic configuration installation * Prepare, setup and release hosting (dedicated, shared, VPS) servers to clients * Perform various system level reliability analyses for multiple projects, review these analyses and generate relevant documentation in accordance with Namecheap procedures * Proactively ensure the highest levels of systems and infrastructure availability * Collaborate with the onsite personnel of various datacenters to remotely diagnose and troubleshoot and to determine tasks for fixing issues with Namecheap Infrastructure * Collaborate with the involved team(s) regarding broken equipment troubleshoot & to determine tasks for fixing it, ensuring efficient equipment delivery to the respective service owners * Coordinate HW upgrades with the involved teams, minimizing equipment / service downtime * Install, configure, test and maintain HW management applications * Test and maintain firmware on different hardware components * Assist DCOPS team with different kind of scripts / module testing and give a user-friendly output * Be an escalation POC for any issues related to automatic provisioning systems * Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, etc. * Produce and maintain effective and meaningful documentation for technical issues * Present prepared materials to a variety of internal audiences * Deliver weekly updates on status of current tickets, open issues and projects
About the company and project:
ZONE3000 is proud to represent its partnership with Namecheap (www.namecheap.com). Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 24 million domains under management.
Our culture is built on the values that we live every day; the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.
