We are looking for a proactive and detail-oriented Middle Business Analyst to join our team. You will play a key role in bridging the gap between business needs and technical implementation by gathering requirements, analyzing processes, and ensuring effective communication between stakeholders and development teams.
Responsibilities: * Conduct thorough discovery activities with clients across various industries to understand existing (“as-is”) business processes, current pain points, and unique business needs. * Analyze gathered information to define optimized (“to-be”) processes that align with clients’ objectives. * Translate business and process vision into clear, actionable requirements and user stories for development teams, ensuring technical solutions deliver business value. * Perform impact analysis and assess change requests * Facilitate effective communication among stakeholders, bridging the gap between client business users and technical teams throughout project lifecycles. * Work closely with Product Owners, Project Managers, UX/UI designers, and development teams * Participate in Scrum meetings and Agile team activities * Shape demo flows that showcase Salesforce’s value for the specific scenarios * Support the establishment and improvement of business analysis practices and ways of working within the company
Requirements: * 2–4 years of experience as a Business Analyst in a software development environment * Solid understanding of business analysis techniques and tools (e.g., BPMN, UML, user stories) * Experience participating in discovery phases to gather and analyze business requirements * Strong analytical and problem-solving skills * Excellent communication, presentation, and interpersonal skills * Ability to work independently and manage multiple tasks effectively * Upper-Intermediate English or higher (both written and spoken)
Nice to Have: * Experience in [domain-specific knowledge, e.g., Salesforce, FinTech, e-commerce, etc.] * Familiarity with tools such as JIRA, Confluence, Figma, Lucidchart, etc. * Certification in business analysis (e.g., CBAP, CCBA, PMI-PBA) is a plus * Salesforce Certificate * Experience participating in pre-sales activities
We offer: * Challenging and inspiring projects with the usage of modern technologies; * Medical Insurance after probation period; * English and German classes; * Personal development plan; * Law agency support; * Competitive salary and regular performance reviews; * Paid business trips, and relocation support; * 18 working days paid vacation; * Flexible working schedule, employee-friendly HR policy; * Reimbursement of professional Salesforce certification; * Possibility to develop as a certified mentor in Salesforce; * Open communication and a friendly atmosphere within the team; * Modern, full of sun, loft office, cozy kitchen, unlimited access to play zone, free snacks, and cookies; * Tasty coffee from Chehovych Roastery
