Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations.
Role Overview This role focuses on building a SaaS product, with additional support for local installations. You will take ownership of designing and implementing the cloud infrastructure in the early stages of deployment, setting the foundation for how the platform will operate. The product is fully Kubernetes-based, so strong expertise in cluster management, automation, and container orchestration is essential. Because the system is high-load, ensuring reliability is the top priority. In addition, a significant part of the role involves contributing to an open-source product, developing features that benefit both the community and the platform itself.
Key Responsibilities * Design and maintain cloud infrastructure in GCP or AWS, covering compute, storage, networking (VPCs, subnets, routing), IAM, and managed databases, using Terraform. * Operate and manage Kubernetes clusters, including cluster administration, workload orchestration, ingress/gateway configuration, and developing custom Helm Charts. * Build and maintain CI/CD pipelines with GitHub Actions, ArgoCD, following GitOps practices for consistent deployments. * Implement monitoring, logging, alerting, and tracing with Prometheus, Loki and Grafana, ensuring system observability and reliable incident response. * Design and secure cloud networking, including VPC architectures, load balancers, service meshes, and Bastion host access, while applying strong security practices. * Collaborate with engineering teams to refine deployment strategies, improve reliability, and support smooth delivery of new features.
Qualifications
Must-Have * Kubernetes — strong expertise in cluster administration, workload orchestration, and GitOps practices; ability to write and maintain custom Helm Charts. * Terraform — proven experience managing infrastructure as code and operating environments on GCP. * Cloud platforms — solid knowledge of GCP or AWS core services, including compute, storage, and managed databases. * Cloud networking — experience with VPCs, subnets, routing, firewalls, and load balancers, ensuring secure and reliable connectivity. * Infrastructure security — practical experience with IAM, secrets management, TLS, encryption, and policy enforcement in production environments. * CI/CD workflows — experience building and maintaining pipelines with GitHub Actions/GitLab CI and ArgoCD/FluxCD. * Databases and messaging — operational knowledge of Postgres, MongoDB, Redis, and streaming platforms such as Kafka. * Observability — hands-on use of Prometheus, Grafana, Loki, and similar tools for monitoring, alerting, and tracing.
Nice-to-Have * Experience with serverless architectures and event-driven systems, such as AWS Lambda, Cloud Functions, or Pub/Sub triggers. * Experience contributing to or maintaining open-source products. * Relevant certifications would be a plus
Why Join Flamingo? * High-impact role: Make a direct impact on the stability and scalability of our AI-driven platform. * Ownership & Equity: Competitive compensation, including significant equity in an early-stage, high-growth startup. * Innovative Tech Stack: Work with cutting-edge AI, security, and cloud technologies. * Remote-first Culture: Flexibility to work from anywhere while collaborating with a top-tier team. * Mission-Driven Company: Join a team passionate about disrupting the MSP industry and making enterprise-grade security and IT automation accessible to all.
