Gamzix company, a dynamic player in the iGaming industry: * Was founded in March 2020 with a vision to redefine the world of online slot games * Has already successfully produced 60+ slot games * The team has grown to over 100 skilled professionals, and we continue to grow * Two strategically located offices in Europe
Join the Growing Commercial Team at Gamzix!
Our Commercial Department is expanding — now 13 skilled professionals — and we’re looking for an experienced Account Management Team Lead to help drive our next stage of growth.
At Gamzix, you’ll find a people-first culture, open communication, and real opportunities to make an impact in the iGaming industry.
Be a part of a team where you will: * Supervise and Support the Team: Lead a segment of the AM team as first contact for support and escalations; onboard, coach, and develop members; monitor performance and provide feedback * Align with the Head of AM: Sync on goals, KPIs, and plans; share insights, blockers, and team needs; ensure clear communication between leadership and team * Oversee Client Relationships: Manage key accounts for retention and growth; support team with strategy and escalations; handle critical client interactions when needed * Drive Revenue and Growth: Help identify upsell/cross-sell opportunities; support revenue and margin targets * Ensure Operational Excellence: Check invoicing accuracy and follow up on overdue payments; enforce internal processes and systems * Track and Report on Performance: Monitor KPIs and team metrics; recommend improvements to the Head of AM
Requirements: * 3+ years in iGaming Account Management (game provider preferred) * Proven track record in managing client portfolios and driving revenue growth * At least one year of team leadership experience and cross-functional collaboration * Strong leadership, communication, and negotiation skills * Strategic mindset with a problem-solving approach * Solid understanding of key account metrics (e.g., GGR, TB) * Proficiency in CRM systems (e.g., Jira), account management tools, and Excel/Google Sheets * Comfortable working with financial data * Fluent in Ukrainian; at least Upper-Intermediate level of English * Bachelor’s degree in Business or a related field preferred
Hiring process: Interview with the Recruiter ➔ Interview with Head of Account Management ➔ Interview with CEO
Benefits: * Fully remote work or mandatory hybrid model if based in Warsaw * 7-hour working day 10:00 AM — 6:00 PM (with a lunch break) * Competitive salary in the IT field with taxes paid * 10 days for paid sick leave * 28 days of paid vacation: 18 and 10 days separately * State holidays are paid * Medical Insurance * Courses/training reimbursement * Referral bonus, if you bring people as talented as you * Corporate English courses: business or general, morning or evening schedule * People-oriented company with a work-life balance * Opened and friendly communication * Corporate team building and activities
