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Who are we, and what do we aspire to?
Liven is a product company that builds a companion for self-discovery.
We believe that self-discovery is a lifelong journey and want to help people navigate it every step of the way. That’s why Liven is building a system of tools to help people compose themselves and grow into who they want to become.
People use Liven to track their mood, process emotions, and untangle thoughts by chatting with an AI companion. They build new routines with a task planner, explore how their brain and body react to trauma through personalized courses, take well-being quizzes, and relax or refocus with soundscapes.
Our goal is to become the most trusted self-discovery companion globally. Liven is here to define and lead the mental wellbeing category. We aim to earn global trust by building an ecosystem of context-aware products for self-care and improvement. Our brand is optimistic and whimsical, yet wise and practical. We’re Liven! We bring joy back to life!
What will you enjoy most about being on the Liven team?
Since 2023, we’ve been scaling non-stop. We’re expanding the product, the team behind it, and our global reach. Liven has grown a lot since it was just a team of four. But our priority remains the same: building a vibrant culture where we share ideas, speedrun through challenges, and shape the business together.
The Role You’ll Own — Junior Customer Support Specialist.
How Will You Make An Impact?
— Assist our users in resolving their inquiries;
— Communicate with users through written tickets and verbal communication via phone calls.;
— Interact with English-speaking users from around the world;
— Contribute to product improvement by escalating issues to the relevant departments.
What Makes You a Perfect Fit?
— Upper Intermediate / Advanced English (B2+), both spoken and written;
— Willingness to work night shifts (~6 per month) from 11:00 PM to 8:00 AM;
— Ability to quickly adapt and learn new processes;
— Strong communication skills, including the ability to handle user objections;
— Empathy and customer orientation;
— Interest in emotional and behavioral well-being;
— Willingness to engage in long-term collaboration.
Even Better If:
Wellbeing isn’t just a trend for you — it’s something you truly believe in. A genuine interest in wellbeing, therapy, or self-development would be an incredible bonus, as it aligns with our mission and helps to empathize with our customers on a deeper level.
Why Liven?
People join Liven to bring to life the aspirations they once only dared to imagine.
Here’s what we offer to support you personally and professionally while you grow with us:
— A culture that values your ideas and empowers initiative.
— A growing team of over 150 passionate professionals.
— Health insurance, in-house doctor, and massage therapy.
— Internal professional clubs on marketing, development, payments, customer experience, and entrepreneurship.
— Sports and passion clubs: functional training, stretching, yoga, running, board games and more.
— Opportunities for continuous learning and growth.
— Meaningful work that makes a real impact.
We also fund projects that help overcome the consequences of the war and contribute to Ukraine’s recovery through the SKELAR foundation, a charity created and run by our employees.
If you want to shape a product that helps people face challenges, process emotions, heal from trauma, rebuild a positive self-image, and rediscover joy — Liven is the place for you!
Apply now and let’s build something meaningful together.
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