MGNY is a rapidly growing, New York-based company specializing in property tax advisory and affordable housing services. Since 2008, we have been helping real estate developers and property owners navigate complex regulations through a combination of expert knowledge and innovative technology.
We are a high-touch, high-tech team focused on delivering real impact for clients and communities.
As a Senior Business Analyst, you will be instrumental in identifying operational inefficiencies, defining and documenting existing processes, and proposing improvements. While you’ll play a strategic role in shaping the organization’s future processes, you’ll also spend a significant portion of your time immersed in tactical, hands-on work.
Responsibilities * Conduct detailed data analysis to uncover inefficiencies and trends. * Facilitate requirements gathering by interviewing stakeholders and end users across departments. * Document current workflows (“as is” state) and propose optimized process improvements. * Communicate findings and recommendations clearly to both technical and non-technical audiences. * Collaborate closely with department heads, unit leads, and the CTO to ensure changes align with organizational goals. * Analyze and help optimize internal usage of Salesforce as our primary ERP and CRM, with a strong understanding of its custom implementations.
Requirements * 5+ years of hands-on experience in business analysis. * Proven ability to document business workflows and translate them into improvement plans. * Excellent communication skills—both written and verbal. * Fluency in English at C1 level or above. * Strong organizational and stakeholder management skills. * Comfort working remotely and cross-functionally in distributed teams. * Familiarity with real estate and taxes in the US is a plus.
Preferred Qualifications * Experience with Salesforce, especially custom development, configuration, and working with developers/admins on enhancements and feature optimization. * Professional certifications (e.g., CBAP, PMI-PBA) are a plus, but not required.
What Success Looks Like
Within the first 6 months, you will: * Deliver a complete and detailed “as is” workflow documentation for at least one key department. * Draft a prioritized and actionable improvement plan based on your findings. * Contribute insights to improve the efficiency and customization of Salesforce usage across the company.
Why MGNY
You will thrive at MGNY if you value: * A people-centric culture that supports individual growth. * A result-oriented environment focused on efficiency and real-world impact. * A company where ideas matter more than titles. * A collaborative team solving complex challenges in real estate and compliance using data and technology.
