We are looking for a strategic and hands-on Senior Product Manager who will own the development, optimization, and scalability of our Localization & Translation services portfolio.
This role combines product ownership, operational excellence, and team leadership, including direct leadership of two localization and translation teams.
The ideal candidate understands language services as a product, can build scalable processes, and align delivery, sales, and customer expectations. Key ResponsibilitiesProduct Strategy & Ownership * Own the Localization & Translation product line (services portfolio, positioning, packaging, pricing inputs). * Define product vision, roadmap, and service development priorities. * Identify new service opportunities (AI-assisted translation, MTPE, transcreation, localization engineering, etc.). * Translate market needs and customer feedback into product improvements. * Work closely with Sales and Marketing to refine value proposition and go-to-market strategy. * Define KPIs for product performance (margin, delivery time, quality score, retention).
Operational & Delivery Excellence * Optimize delivery workflows and production processes. * Ensure scalability and automation (CAT tools, MT engines, TMS integrations). * Improve quality assurance frameworks and performance metrics. * Monitor profitability per project, language pair, and service type. * Implement continuous process improvement methodology.
Team Leadership on 2 Teams * Lead and develop two teams (e.g., Translation Team + Localization Team). * Set clear goals, performance metrics, and accountability frameworks. * Develop middle-management layer (Project Leads). * Conduct regular performance reviews and team capacity planning. * Support hiring decisions in cooperation with HR. * Drive a culture of ownership, quality, and efficiency.
Requirements * 5+ years of experience in Localization, Translation, or Language Services industry. * 3+ years in Product Management or Operations/Product leadership role. * Strong understanding of CAT tools, TMS systems, MT/AI in localization. * Experience managing teams (10+ people preferred). * Strong analytical skills (unit economics, margin analysis, capacity modeling). * Experience working with B2B clients (preferably tech, gaming, SaaS). * English — Advanced .
Success Metrics * Gross margin improvement per product line. * Delivery time reduction. * Quality score (QA metrics, client feedback). * Team productivity & utilization rate. * Revenue growth of Localization product line. * Successful launch of new service offerings.
Nice to Have * Experience in scaling localization operations. * Experience with AI-powered translation workflows. * Background in gaming or tech localization. * Experience working in international markets.
